Mike Reyes
Founder · Master Plumber
Started Ridgeway after 12 years on commercial job sites. Still runs the tough diagnostic calls himself.
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About Ridgeway
A Columbus crew that treats your home like our own
We're licensed plumbers and electricians who grew up here, live here and answer our own phones. That's the whole business plan.
Since 2011*Family-run in Columbus
Our story
Started with one truck and a promise to show up
Mike Reyes started Ridgeway after watching too many neighbors wait all day for a contractor who never showed or handed them a bill twice the quote.
The idea was simple: give people an honest arrival window, a written price before the work, and a tech who explains what they're doing. Word got around Clintonville, then Dublin, then the rest of Franklin County.
Today Ridgeway runs a fleet of fully stocked trucks out of our Dublin Road shop, with plumbers, electricians and repair techs all on staff. No subcontractors, ever.
- 2011One truck, one plumber, one phone line.
- 2015Added licensed electrical and a 24/7 emergency line.
- 2020Moved into the 2280 Dublin Rd shop.
- TodayA full in-house team serving eight communities.
* Company history is sample content for this demo
Our team
The people who'll be in your home
Every Ridgeway tech is a full-time employee, background-checked, drug-tested and trained in-house.
Dana Whitfield
Operations & Dispatch Lead
The calm voice on the phone at 2am. Dana makes sure every customer knows exactly when their tech will arrive.
Jordan Okafor
Licensed Electrician
Panel upgrades, EV chargers and the tricky troubleshooting. Jordan leads our electrical crew and apprentice program.
Sample team members and photos for demonstration
What we stand for
Four things we never compromise on
On time, every time
Two-hour arrival windows and a text when your tech is on the way. If we're running late, you hear it from us first.
Price before work
You get a written, flat-rate price and approve it before any work starts. The number doesn't change.
Respect for your home
Shoe covers, drop cloths and a proper clean-up. We leave your home the way we found it, minus the problem.
Straight talk
We'll tell you when a repair makes more sense than a replacement, even when the replacement pays us more.
Our guarantees
Backed in writing, on every job
Upfront Price Guarantee
The price you approve is the price you pay. No overtime surcharges, no hidden trip fees.
1-Year Labor Warranty
If a repair we did fails within a year, we come back and fix it at no charge.
Satisfaction Promise
Not happy with the work? Tell us within 30 days and we'll make it right.
Licensing & insurance
Licensed, bonded and insured
Hiring an unlicensed contractor can void your homeowner's insurance. Ridgeway carries every license and policy Ohio requires, and we'll send proof before we start.
Request a certificate- State contractor licenseOH License #EX-000000 (demo)
- General liability$2,000,000 coverage (sample)
- Workers' compensationOhio BWC coverage for all staff
- Permits pulledCity of Columbus & suburbs, as required
Need it fixed today?
Most Columbus-area calls get a same-day or next-morning visit. Talk to a real person, not a call center.